Online Store Shipping and Returns Policies

Important Note from Dave regarding PayPal Invoices:

Please read your invoice.

Please make sure the shipping address is correct before you pay the invoice.

Please let me know if you would like insurance before you pay the invoice.

I ship USPS Priority with Signature Confirmation on most items.

Thanks,

Dave

 

Shipping Policy -  Shipping prices are estimates.  AESIR Metalwyrks will issue a refund or invoice (if one is needed) at the time of product shipment.

 

Return Policy

 

All sales are ultimately Final.

 

Off-the-shelf purchases may be exchanged if they have not been used.  No holes, tweaks, dents, etc.  If you purchased an off-the-shelf helmet, I may have to rebuild it.  This takes time.  Depending on the style of helmet, a rebuild will be added to the back of the appropriate queue (Semi-Custom or Full Custom).

 

If you order or purchase a semi-custom or full custom helmet and the sizing is wrong and it doesn't fit, I will determine the reason why.  If the reason is because you provided incorrect measurements, I may or may not rebuild the helmet.  If I do decide to rebuild and it was bad measurements, it will go to the back of the queue.  If I messed up, then I will look at the schedule and work on rebuilding the helmet as soon as possible.

 

The buyer will be responsible for all shipping charges on returns.

 

If a full refund is the absolute final answer to the issue, all deposits are Non-refundable.

Home  |  Store  |  Gallery  |  Events  |  About

Copyright 2013 © AESIR Metalwyrks